Your first dispensary visit is easier than you think. Legal shops are clean, professional, and staffed by people whose job is to help beginners. Here’s the step-by-step.

1. Bring a valid government ID

You must be of legal age (19+ in most of Canada, 21+ in most US states). Bring a physical, unexpired ID — you’ll show it at the door and sometimes again at checkout.

2. Check in at the entrance

A staff member or security will greet you and verify your age before you enter the retail floor. Some shops have a small waiting area.

3. Browse and ask questions

Products are usually displayed behind a counter or in cases. A budtender will help you. Don’t be shy — tell them:

Your experience level (“I’m new to this”).
The effect you want (relax, sleep, energy, pain).
Your format preference (flower, edible, vape).
Your budget.

4. Pay — usually cash or debit

Because of banking rules, many US dispensaries are cash-only or use debit; ATMs are often on-site. Canadian shops typically take debit and credit. Tipping your budtender is common but optional.

5. Take it home and start low

Products are sealed in child-resistant packaging. Keep them away from kids and pets, don’t use before driving, and — especially with edibles — start with a low dose.

Quick etiquette tips

Don’t open products in the store.
Have your questions ready — it speeds things up.
Ask about first-time customer deals; many shops offer them.

Ready to go? Find a licensed dispensary near you and check its hours before you head over.